Wrong Inputs Connecting the Data Source

Mistakes can happen, so it may also happen that when connecting a data source an input is wrong. Make sure that you follow the Setup Guide while connecting and double check the inputs like Account ID, API Key and others.

How to fix:

1. Go to "Connect Data"
2. Delete the data source, which is failing, from the connected sources table
3. Connect the data source again and follow the Setup Guide
4. Double-Check the inputs

Wrong Account Authentication

One common reason, that data syncs are failing is that the used account for the oAuth process has no access to the requested account or organization you are trying to access. Make sure that the account used for authentication has access to the organization in the data source.

How to fix:

1. Go to "Connect Data"
2. Delete the data source, which is failing, from the connected sources table
3. Check if your account has access to the data source
4. Connect the data source again and follow the Setup Guide

Authentication Account does not have Permissions

In some data sources it is required, that the used account has Admin permissions in the data source (tool) you want to connect. If your account does not have the required permissions to connect the data source the sync may fail.

How to fix:

1. Go to "Connect Data"
2. Delete the data source, which is failing, from the connected sources table
3. Check your permissions in the data source you want to connect
4. Connect the data source again and follow the Setup Guide